Free shipping on all orders above 700DKK - Use the discount code "FREESHIPPING" in checkout.

About By Alma Nielsen

What is By Alma Nielsen?

By Alma Nielsen is a danish small business based in Silkeborg, Denmark. The brand is founded by 17 year old Alma Nielsen. Every piece is handcrafted by myself, because I find it very important that I as the founder and designer, can vouch for the products i sell. By Alma Nielsen only uses quality supplies, such as sterling silver and 18 carat gold-plated sterling silver. Besides that, I use naturemade pearls where each pearl has their own unique look. 

Payment

We offer payment with visa, MasterCard, American Express, maestro, shop pay, Apple Pay and google pay.

 

Shipping

 

We are currently experiencing delays in shipping due to COVID-19.

Denmark:

DAO home delivery, 2-5 days - 39 DKK.

Pick-up in Silkeborg, Denmark - Free.

EU countries (without Sweden and Finland):

Home Delivery including tracking and insurance, up to 6-12 working days - 89 DKK.

Home Delivery, shipped as a letter (no tracking) - 35 DKK.

Sweden and Finland:

Delivery to a package store, up to 10 working days - 89 DKK.

Home Delivery, shipped as a letter (no tracking) - 35 DKK.

The US, the UK, Australia, Canada, Switzerland, Norway and Israel:

Home delivery including tracking and insurance, up to 6-12 working days - 129 DKK.

Home Delivery, shipped as a letter (no tracking) - 35 DKK. 

 

All packages will be shipped 1-3 working days after the order is placed.

 

NOTE: Costumers are responsible for any duties or taxes that may incur.

 

Returns and refunds

All returns are payed by the costumer. For a return write an email to designbyalmanielsen@gmail.com.

All products can be returned 14 days after you have received your package. All returns should be delivered to the following address:

 

Alma Nielsen

Danmarksgade 2

8600 Silkeborg

Denmark

 

All refunds will be made when I receive the return package. 

 

Complaints 

All complaints should be sent to designbyalmanielsen@gmail.com.