Payment

All prices are in DKK. 

We offer payment with visa, MasterCard, American Express, maestro, shop pay, Apple Pay and google pay.

 

Shipping

Denmark:

DAO home delivery, 2-5 days - 39 DKK.

Pick-up in Silkeborg, Denmark - Free.

EU countries (minus Sweden and Finland):

Home Delivery with tracking and insurance, up to 6-12 working days - 89 DKK.

Home Delivery, shipped as a letter (no tracking) - 35 DKK.

Sweden and Finland:

Delivery to a package store, up to 10 working days - 89 DKK.

Home Delivery, shipped as a letter (no tracking) - 35 DKK.

The US, the UK, Australia, Canada, Switzerland, Norway and Israel:

Home Delivery with tracking and insurance, up to 6-12 working days - 129 DKK.

Home Delivery, shipped as a letter (no tracking) - 35 DKK. 

 

All packages will be shipped 1-3 working days after the order is placed.

 

NOTE: Costumers are responsible for any duties or taxes that may incur.

  

Returns and refunds

All costs related to returns are payed by the costumer. For a return write an email to designbyalmanielsen@gmail.com.

All products can be returned 14 days after you have received your package. All returns should be delivered to the following address:

 

Alma Nielsen

Danmarksgade 2

8600 Silkeborg

Denmark

 

All refunds will be made when I receive the return package. 

 

Christmas gifts are refundable until January 7th.  

 

Complaints 

All complaints should be sent to designbyalmanielsen@gmail.com.

 

Privacy policy 

When purchasing at byalmanielsen.com you accept that it is necessary for byalmanielsen.com to process your personal data to execute your order and honour our agreement with you. Byalmanielsen.com only uses information about your name, address, email and your telephone number. In connection with electronic payments at byalmanielsen.com does not receive your card details.