Free shipping on all orders above 700DKK - Use the discount code "FREESHIPPING" in checkout.

Terms and conditions

Payment

We offer payment with visa, MasterCard, American Express, maestro, shop pay, Apple Pay and google pay.

 

Shipping

 

We are currently experiencing delays in shipping due to COVID-19.

Denmark:

DAO home delivery, 2-5 days - 39 DKK.

Pick-up in Silkeborg, Denmark - Free.

EU countries (without Sweden and Finland):

Home Delivery including tracking and insurance, up to 6-12 working days - 89 DKK.

Home Delivery, shipped as a letter (no tracking) - 35 DKK.

Sweden and Finland:

Delivery to a package store, up to 10 working days - 89 DKK.

Home Delivery, shipped as a letter (no tracking) - 35 DKK.

The US, the UK, Australia, Canada, Switzerland, Norway and Israel:

Home delivery including tracking and insurance, up to 6-12 working days - 129 DKK.

Home Delivery, shipped as a letter (no tracking) - 35 DKK. 

 

All packages will be shipped 1-3 working days after the order is placed.

 

NOTE: Costumers are responsible for any duties or taxes that may incur.

 

Returns and refunds

All returns are payed by the costumer. For a return write an email to designbyalmanielsen@gmail.com.

All products can be returned 14 days after you have received your package. All returns should be delivered to the following address:

 

Alma Nielsen

Danmarksgade 2

8600 Silkeborg

Denmark

 

All refunds will be made when I receive the return package. 

 

Complaints 

All complaints should be sent to designbyalmanielsen@gmail.com.